郑大考研网育博书店

60

主题

0

好友

1400

积分

金牌会员

Rank: 6Rank: 6

升级  20%

UID
1252
性别
保密
帖子
172
注册时间
2007-4-23
跳转到指定楼层
1#
发表于 2007-4-23 21:10:14 |只看该作者 |正序浏览
权威推荐:郑州大学2023年考研内部权威资料【点击查看】
总部地址:郑州大学主校区育博书店
考研咨询热线:13633846090(同微信,请优先微信联系)
---------------------------------------------------------------------------------------
《考研英语考前30天狂背作文》之投诉信
投诉信1
  结构要点投诉信是对产品或服务表示不满的信件,一般分三个部分:
  1. 提出投诉内容;
  2. 说明具体情况;
  3. 提出解决办法。
  Suppose you bought a woolen scarf(围巾) by mail order but later found a hole in it. Write a letter of complaint to describe that matter and require settlement. Do not sign your own name at the end of your letter, using “Li Ming” instead.
  To whom it may concern,
  The woolen scarf I bought by mail order from your company arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I did not think you should neglect this deficiency when you delivered it. I have dialed your service number for several times and it was always busy.
  Now this problem keeps worrying me. Can you change a new one for me as soon as possible? How shall I send this scarf back to you? Thanks for your consideration.
  I am looking forward to your early reply.
  Yours faithfully,
  Li Ming
  投诉信2
  语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时,语言要把握分寸,不失风度。
  Write a letter to complain about an unhappy experience in about 100 words to describe the matter and ask for the mistake to be corrected. Do not sign your own name at the end of your letter, using “Li Ming” instead.
  Dear Sir,
  I am writing to you about a most unhappy experience. Last Tuesday morning, we took a long?route bus of your company from Dukou to Lijiang. The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at four p.m. for mechanical problems. The driver and the ticket seller could neither solve the problem by themselves nor seek help from others.
  Where we stopped was nowhere near a village. Up until 8 o’clock, another bus finally carried us to a shabby rural motel. We had to pay for our accommodation. The room was too small and the quilt was so dirty. To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up―the bus had been fixed!
  I suggest that you look into this matter immediately and deal with it quickly and properly.
  Looking forward to your reply.
  Yours,
  Li Ming
分享到: QQ空间QQ空间 腾讯微博腾讯微博 腾讯朋友腾讯朋友
分享淘帖0 分享分享0 收藏收藏0 支持支持0 反对反对0
我考研,所以我快乐!
我的考研我作主!
您需要登录后才可以回帖 登录 | 注册

Archiver| ( 豫ICP备07041838号 ) |

郑大考研网育博书店 Powered by 育博书店

回顶部